Allied Health

Fast-Track to NDIS Billing Confidence

Put every therapy minute to work.

Manual calendars miss sessions and stall cashflow. Every cancelled slot erodes plan budgets fast and impacts participant outcomes. Carers Community auto-schedules, bills and flags errors before you hit "claim."

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3D rendered orange briefcase with calculator grid and green checkmark badge, representing organized allied health scheduling and successful appointment management

Real-Time Appointments Dashboard

Live, colour-coded KPIs replace spreadsheets. Ops managers spot gaps instantly and redeploy staff before revenue leaks.

Instant clarity: Live colour-coded tiles surface cancellations, no-shows, and overruns the moment they occur.
Operational control: One glance tells Allied Health Managers where to reassign therapists or participants and protect revenue.
Billable Leaderboard: gamify and incentivise productivity amongst peers and create a culture of accountability and transparency.

Weekly Trend Graphs

Day-of-week analytics surface demand patterns. Smarter appointment scheduling cuts overtime and boosts billable utilisation by up to 12%.

Pattern power: Visualise peak demand by day to build smarter rosters.
Proactive planning: Forecast clinician capacity a fortnight ahead no last-minute scramble.
Cost containment: Reduce overtime spend and therapist burnout through data-driven scheduling.

Billable Leaderboard

Gamified rankings auto-pull from timesheets. Healthy competition lifts therapist productivity without extra management effort.

Transparent metrics: Auto-pulls utilisation data from timesheets no manual entry.
Performance coaching: Spot coaching needs early and lift low billers fast.
Culture win: Recognition badges celebrate top performers and boost retention.

Compliance & Billing Guardrails

Built-in NDIS rule engine flags risky claims. Finance teams avoid clawbacks and sleep easier every night.

Built-in NDIS rule engine: Flags mismatched service codes before you hit "claim."
Audit-ready logs: Every override requires digital sign-off zero paper chasing.
Financial safety net: 99.8% average claim acceptance rate among clients.
Peace of mind: Compliance managers sleep easier knowing risk is caught upstream.

Recurring-Appointment Templates

Bulk-create six months of sessions in two clicks. Consistent therapy blocks raise participant engagement and reduce no-shows.

Bulk scheduling: Spin up months of weekly sessions in two clicks.
Consistency for clients: Same slot, same clinician better therapeutic outcomes.
Admin slash: Reduce repetitive booking work by 75% for front-office teams.
Easy edits: Change a time, location or therapist once; cascade updates automatically.

Live Budget Tracker

Remaining plan funds update inside every booking. Therapists pace services responsibly winning referrer trust and repeat referrals.

Real-time balances: Remaining plan funds display inside every booking window.
Ethical pacing: Therapists avoid accidental over-service and build trust.
Financial foresight: Alerts warn managers 10% before budgets run dry.
Referrer magnet: Demonstrate stewardship that support coordinators love.

"My Time" Integrated Timesheet

Captures billable and non-billable tasks in one view. Accurate payroll, crystal-clear utilisation, zero duplicate data entry.

Single source of truth: Billable and non-billable tasks captured in one view.
Payroll precision: Export-ready data cuts pay-cycle disputes to near-zero.
Self-service logging: Clinicians add report-writing time on the fly no double entry.
Utilisation insights: Dashboard auto-calculates true capacity for workforce planning.

Staff Availability Calendar

Self-service rostering supports part-time and subcontractor hours. Roster fill-rate climbs while admin emails drop 66%.

Flex-friendly: Supports part-time, casual, and subcontractor hours without a hitch.
Self-service updates: Clinicians manage their own shifts; admin inbox shrinks, increasing the thing margin.
Roster fill-rate boost: Intelligent matching fills vacant slots first.
Compliance check: Automatically enforces award wage rest-break rules.

Why NDIS Leaders Choose Carers Community

40%
admin time saved
99.8%
claim acceptance rate

Ready to unlock 30% more care hours next quarter?

See how Carers Community can transform your appointment scheduling and billing accuracy.

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