People & Culture

Lead Entire NDIS Workforce from One Dashboard

Automate HR, Leave & Pay with My Team

Carers Community HRMS My Team unites onboarding, compliance tracking, leave, pay & performance into a single cloud hub purpose-built for Australian disability service organisations.

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Colorful parachute representing the safety net and support structure that Carers Community provides for workforce management

All-in-one workforce command-centre for NDIS leaders

The Problem

Admin overload, patch-work spreadsheets and missed certificate renewals put client safety and your registration on the line.

When one expired check can trigger NDIA sanctions, every manual task feels like walking a tightrope with paper shoes.

The Solution

My Team turns endless data‐chasing into one real-time dashboard so your ops run like clockwork while audits become a formality.

My Team ends the chaos with automation, award-smart pay rates and real-time alerts so you spend less time on admin and more on participant outcomes.

Real-Time Workforce Dashboard

Live metrics for head-count, leave and compliance percentage. Spot gaps early and avoid roster blow-outs that jeopardise participant support.

Live head‑count, leave metrics and compliance % giving direction to the effort of HR team.
Proactive approach to Workforce Compliance backed by smart automations.
Colour‑coded indicators flag gaps before shifts fall over or audits approach.

Intelligent Alerts Centre

Auto-flags expiring checks, high leave utilisation and discipline issues. Prevent audit breaches before they escalate into NDIA sanctions.

Auto‑notifies expiring document, trainings, licences and pending discipline the moment risk appears.
One consolidated queue replaces scattered emails, SMS and sticky notes.
Escalation tiers ensure critical issues hit managers first, not support workers.
Audit log proves due diligence to NDIA and Fair Work inspectors.

360° Employee Profile

Award level and SCHADS pay calculated automatically. Eliminate wage-theft risk and build staff trust with error-free payroll.

Single screen for contact details, preferences, awards, pay, documents and performance history.
Award engine calculates SCHADS rates no wage‑theft liability.
Built‑in e‑signature speeds contract renewals and policy acknowledgements.
Email/SMS trail shows every touch‑point with the employee.

Team Management Workspace

Group staff by service line and send bulk notifications in seconds. Faster coordination across multi-site teams boosts service quality.

Group staff by service line, site or program in seconds.
Bulk‑message a whole team about schedule changes or policy updates.
Assign leaders and phone lines so everyone knows who owns what.
Team dashboards surface utilisation and capacity at a glance.

Organisation-Wide Compliance Register

Filter by employee, licence type and expiry date. Stay 'audit-ready' every single day without last-minute panic.

Filter by employee, certificate type or expiry date instant gap reports.
Automatic reminders drive timely renewals; no more spreadsheet triage.
Stores digital copies for NDIA spot‑checks accessible on mobile.
Export evidence packs directly to auditors in one zipped file.

Integrated Leave Management

Staff self-service via web and mobile; real-time sync with Xero (QuickBooks & MYOB roadmap). Ends double-entry errors and shrinks payroll processing time.

Staff request leave via app; managers approve in‑platform no email chains.
Calendar overlay shows leave against roster to prevent understaffed shifts.
Historical analytics reveal leave hotspots and fatigue risks.

Performance Register

Log positive and corrective events with evidence attachments. Builds a fair, transparent culture and airtight Fair-Work defence.

Log positive feedback, coaching notes or misconduct with attachments.
Customisable templates align to Fair Work best‑practice procedures.
Generates review reminders so nothing slips through busy periods.
Secure access controls protect sensitive notes from unauthorised eyes.

Document & Knowledge Hub

Mobile access to policies, procedures and HR forms. Less frontline confusion, fewer HR tickets and faster onboarding.

Version control ensures staff always read the latest compliant policy.
Quick‑share links embed docs in shift notes or onboarding emails.
Track who viewed each file for audit‑ready evidence.

Award-Smart Pay Engine

SCHADS rates update automatically with rule changes. Safeguard margins while staying 100% compliant.

Flags pay anomalies before payroll is finalised.
Detailed audit trail satisfies Fair Work and payroll auditors.
No more searching for the latest Award rates and updates, everything Pay Rate related at your finger tips.

Accounting & Payroll Integration

Real-time HR-to-Finance data flow. 30% faster pay runs and improved cash-flow accuracy.

Real‑time API pushes timesheets and leave to Xero instantly upon approval.
Eliminates double entry, cutting payroll processing time by over 30%.
Two‑way sync keeps employee records consistent across all systems.

Ready to replace paperwork with purpose?

Book a demo today and unlock up to 30% more billable care hours next quarter.

30-minute walkthrough • Tailored to your NDIS operations

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